‍ Contact details

‍ ‍Email:‍ lucisstrata@gmail.com

‍ ‍Address: ‍Lucis Strata, Suite RA01, 195-197 Wood Street, London, E17 3NU

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What information we collect, use and why

‍ We collect or use the following information to provide and improve products and services for clients:‍ ‍

• Names and contact details‍ ‍

• Payment details (including card or bank information for transfers and direct debits)‍ ‍

• Transaction data (including details about payments to and from you and details of products and services you have purchased)‍ ‍

• Usage data (including information about how you interact with and use our website, products and services)‍ ‍

• Information relating to compliments or complaints‍ ‍

• Records of meetings and decisions‍ ‍

• Account access information‍ ‍

• Website user information‍‍ ‍

We collect or use the following personal information for the operation of client or customer accounts:‍ ‍

• Names and contact details‍ ‍

• Purchase or service history‍ ‍

• Account information, including registration details‍ ‍

• Information used for security purposes‍ ‍

• Marketing preferences‍ ‍

• Technical data, including information about browser and operating systems‍ ‍

We collect or use the following personal information for information updates or marketing purposes:‍ ‍

• Names and contact details‍ ‍

• Marketing preferences

‍ We collect or use the following personal information for dealing with queries, complaints or claims:‍ ‍

• Names and contact details

• Correspondence‍ ‍

Lawful bases and data protection rights

‍ Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:‍ ‍

• Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.

• Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.

• Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.‍ ‍

• Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.‍ ‍

• Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.‍ ‍

• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.‍ ‍

• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.‍ ‍

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.‍ ‍

Our lawful bases for the collection and use of your data

‍ Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:‍ ‍

• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.‍ ‍

• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.‍ ‍

• Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

  ·       Direct Marketing (with consent, and with opt-out)

  ·       Data Analytics

  ·       Intra-group Transfers

‍For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.‍ ‍

Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:‍ ‍

·       Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.‍ ‍

·       Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.‍ ‍

·       Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

·       Direct Marketing (with consent, and with opt-out)

·       Data Analytics

·       Intra-group Transfers

‍ For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.‍ ‍

Our lawful bases for collecting or using personal information for information updates or marketing purposes are:‍ ‍

• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

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• Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability.

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.‍ ‍

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:‍ ‍

• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.‍ ‍

• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.‍ ‍

• Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. ‍ ‍

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.‍‍ ‍

Where we get personal information from‍ ‍

• Directly from you‍ ‍

How long we keep information‍ ‍

Lucis Strata will only keep your personal information for as long as is necessary for the purposes for which it was obtained. ‍ ‍

When Lucis Strata decides that holding your details is no longer necessary we will securely delete your details.‍ ‍

We will keep your details on record until we have completely dealt with your request, enquiry, or our contract with you, and then for a reasonable period afterwards, in accordance with data protection and other applicable legislation.‍ ‍

Who we share information with (including cookies and website data)

‍ Others we share personal information with‍ ‍

• Organisations we’re legally obliged to share personal information with‍ ‍

• Third parties: Squarespace, Stripe and Sift for website functions as follows:‍ ‍‍ ‍

Website Analytics

‍ This website collects personal information to power our site analytics, including:‍ ‍

• Information about your browser, network, and device‍ ‍

• Web pages you visited prior to coming to this website‍ ‍

• Your IP address

‍ ‍This information may also include details about your use of this website, including:‍ ‍

• Clicks‍ ‍

• Internal links‍ ‍

• Pages visited‍ ‍

• Scrolling‍ ‍

• Searches‍ ‍

• Timestamps‍ ‍

We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.‍‍ ‍

Cookies‍ ‍

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.‍ ‍

These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.‍ ‍

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.‍ ‍

Visitor data

‍ Webform‍ ‍

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We provide this information to Squarespace, our website hosting provider, so that they can provide website services to us and help us manage our relationship with you. We also securely store this information with Google Workspace.

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Membership subscription‍ ‍

When you subscribe and purchase a membership on this website, we collect personal information from you to enable your member sites access. We may collect information like your:‍‍ ‍

• Billing and shipping address‍ ‍

• Details relating to your subscription‍ ‍

• Email address‍ ‍

• Name‍ ‍

• Phone number‍ ‍

We provide this information to Squarespace, our website hosting provider, so that they can provide exclusive member site hosting services to us and help us manage our relationship with you.‍ ‍

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.‍ ‍

Invoices‍ ‍

We use branded invoices to collect payments. We share this information with Squarespace, our website hosting provider, so they can provide invoicing services to us. ‍ ‍

We may collect information like your: ‍ ‍

• Email address ‍ ‍

• Invoice details (for example, line items) ‍ ‍

• Name ‍ ‍

• Payment history ‍ ‍

Squarespace makes use of Stripe, a third-party payment processing provider which also receives your personal information and processes it in accordance with their privacy policies.‍ ‍

Proposals

‍When you contact us or agree to a service, we collect information necessary to negotiate, draft and execute the service agreement. ‍ ‍

This information may include your: ‍ ‍

• Business details (for example, project scope) ‍ ‍

• Email address ‍ ‍

• Name Phone number 

‍ This information is processed and stored securely through our use of the Squarespace platform.‍ ‍

Sharing content

‍ This website may include share buttons which enable you to share pages or other content from this site to the following third party services: LinkedIn. If you click a share button, these third parties may receive your personal data, including:‍ ‍

• Information about your browser, network and device‍ ‍

• Details about the web page or content you shared or proposed to share‍ ‍

• Your IP address

‍ Comments

‍ This website may include commenting functionality on some pages, which enables you to post a comment. This website collects personal information when you post a comment, including:‍ ‍

• Your name (which will be displayed as part of your posted comment)‍ ‍

• Your email address (optional, to let you know if someone replies to your comment)‍

• Your website URL (optional)‍ ‍

This website includes “likes” functionality on some blog posts which enables you to “like” a post. This website collects personal information when you like a post to try to prevent the same person from liking the same post during the same visit, including:‍ ‍

• Information about your browser, network and device‍ ‍

• Details about the web page or content you shared or proposed to share‍ ‍

• Your IP address‍ ‍‍ ‍

Website visits‍ ‍

This website is hosted by Squarespace. Squarespace collects personal information when you visit this website, including:‍ ‍

• Information about your browser, network and device‍ ‍

• Web pages you visited prior to coming to this website‍ ‍

• Web pages you view while on this website‍ ‍

• Your IP address‍ ‍

Squarespace needs the data to run this website, and to protect and improve its platform and services. You can read more about how Squarespace uses your data (site usage information of end users) for its own purposes in their Privacy Policy.‍ ‍

Fonts‍ ‍

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:‍ ‍

• Information about your browser, network, or device‍ ‍

• Information about this site and the page you’re viewing on it‍ ‍

• Your IP address

‍ Squarespace Payments

‍ When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:

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• Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.

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• Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.

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How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

19/03/2026

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